Bombardier Recreational Products Inc.
565 de la Montagne Street
Valcourt, Québec, Canada J0E 2L0

T 450.532.2211 F 450.532.5133

www.brp.com

Ski-Doo Lynx Sea-Doo Evinrude Johnson Rotax Bombardier ATV

November 23rd, 2004

TO: North American Ski-Doo snowmobile Dealers

FROM: Bob Lumley, Vice-President, North American Sales

SUBJECT: Mach Z and Summit 1000 Delivery

Dear Dealers:

Many of your customers want to know when their 2005 Mach Z’s / Summit 1000`s will arrive.

We are pleased to inform you that these exciting new Ski-Doo models are currently in production and some units have already been shipped.

Since the RT Platform is one of the hottest new sleds this winter, it is understandable that its progress and performance will attract considerable attention.

When BRP placed a temporarily hold on shipping these units last week, it generated some rumor and speculation, especially on the Internet.

As our front line representative, we believe it’s very important for you to know exactly what happened, so you can help us set the record straight.

To ensure the highest possible level of durability, quality and reliability, BRP continues to test new models throughout their first year of production.

This ongoing quality assurance process benefits both you and your customer by identifying and addressing any unexpected concerns, which may emerge during long term usage, before they become a real issue on the snow.

During advanced in-field testing on the 2005
RT Platform, we discovered a potential component failure.

Until we could determine its precise cause and
extent, we made the prudent choice to delay shipments.

We are now pleased to report that further testing demonstrated the situation to be an isolated case, not a broader concern or trend with this model.

I’m also pleased to report that in the course of our testing, we were able to identify a basic routing issue with a radiator hose that requires a simple modification.

A Service Bulletin will be forwarded in the very near future for you to address this situation with any units that have already been shipped.

For those 2005 Mach Z / Summit 1000 snowmobiles still in production,the radiator hose modification will be completed n Valcourt, and these units will be released and shipped
daily beginning this week and into early December.

During the past week, BRP has proved once again that we are very proactive in producing the best
snowmobiles available today.

It is this continual attention to detail and willingness to act responsibly that ensure consumer satisfaction and loyalty.

Thank you for your cooperation, patience and understanding in this matter — and for communicating this important message to your customers!

Bob Lumley

BIG DEAL!!! I and many others have been waiting! we paid big dollars and doo had given up a nov. delivery. I am pissed about this as are others and what will doo do to compensate us? NOTHING!! still have not recieved my jacket yet. but you wait when mine do show they will be quick to want money! maybe I will issue a check, then recall it because of defective ink then get a new one out asap :lmao:

defective ink :lmao:

Originally posted by freakshow12@Nov 23 2004, 04:54 PM
BIG DEAL!!! I* and many others have been waiting! we paid big dollars and doo had given up a nov. delivery.
366693

as soon as the Mach became available in the spring i was told december would be the earliest delivery. that holds true with 2 fellows that have them on order from another dealer.

I have heard this as well, I am nor REALLY mad about it because my 03 X never came until dec 6th! but today my dealer called and said they are shipping daily again so we should see them soon. still want my jacket though :( I do believe though that some of this is a marketing tool. the later it comes the more hype and the less time the other brands have to make something for midyear release to run with it.................like anything will anyway :D

Originally posted by freakshow12@Nov 23 2004, 11:09 PM
the later it comes the less time the other brands have to make something for midyear release to run with it.................like anything will anyway :D
366843

the aftermarket will have product ready for that sled faster then you can say "high octane"

T
T
T

I got my jacket 3 weeks ago. Sled was always promised for late November or early December.

Bought a new MXZ 600 SDI last year and it was the same thing.

I am planning to have the track swapped for 1 1/4 lug and thoughts?

JC

there are mach's out riding in maine.

Originally posted by paul yarek@Nov 23 2004, 11:42 PM
the aftermarket will have product ready for that sled faster then you can say "high octane"
366854


yes, isnt it great. I am dooing as much as possible as soon as mine is uncrated. my dealer is awesome with this. my warranty will remain in good order. I just hope cudney gets his before me so my clutch kit will be here in time :)

Originally posted by freakshow12@Nov 29 2004, 09:31 AM
I just hope cudney gets his before me so my clutch kit will be here in time :)
368771

the word is he has his sled/s