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12-11-2002, 01:00 PM
Ok. I can see from the enormous amount of email and PM's that a lot of users want to know what happened to the forums on Tuesday night.
Here is a list of questions that users have been asking over and over again:
Q: What happened to the forums?
A: During a process to create a new area on SnowmobileWorld.com, we inadvertantly made a SMALL error in our database script (sql). When we ran the script to alter some tables in the database for forum integration in the new area, the error we made populated the post tables. The small error became much larger once the forums recounted it's statistics, as it no longer knew which posts came from who. As the forum software became more confused, it caused the database to become even more unstable, which kept snowballing from there. By the time the forum shutdown, the entire database was rendered useless.
Q: So how come it's running now if the database is gone?
A: We were able to restore the database from a 258 Meg backup that we have. Unfortunately, due to the size of the backup and the resources needed for a backup, we only dump the database once per week. Obviously, the last backup was done on December 5, 2002 at 10:00pm.
Q: So what happens to all the posts made between December 5th and Tuesday night?
A: We are sorry to say that they are gone for good. We have no way of restoring those posts.
Q: Maybe you guys should have done a backup before you started messing with the forums?
A: Good point. But since we were not actually trying to change the forum tables, we didn't feel it was necessary. Hindsight is 20/20 and we all learn from our mistakes.
Q: How long was the site down?
A: The forum software stopped all processes around 9:42pm Tuesday night. The forum, with great help from the mods came back online around 1:00AM Wednesday morning. Just over 3 hours.
Q: Why did it take so long to get it back up?
A: We needed to upload the offline backup of the database to the server, all 258 Megs of it. Then, the server needed to process the entire file and re-populate the database with nearly 80,000 posts. Add to that time to delete off any post from Dec 5th, 10:00pm til present.
Q: Was anything else affected?
A: We do not believe any other area was affected other than posts. PM's, new user signups, calendar events, etc., should not have been affected.
Q: Did a hacker do this to you guys?
A: No. We pretty much did this to ourselves and really don't need any more help messing things up since we have that already covered. :(
Q: Is there any way I can use this forum mess to confuse you into giving me a bunch more post counts than I actually deserve ;) ?
A: No.
We would sincerely like to apologize for any inconvenience this may have caused.
Thank you for your support.
Here is a list of questions that users have been asking over and over again:
Q: What happened to the forums?
A: During a process to create a new area on SnowmobileWorld.com, we inadvertantly made a SMALL error in our database script (sql). When we ran the script to alter some tables in the database for forum integration in the new area, the error we made populated the post tables. The small error became much larger once the forums recounted it's statistics, as it no longer knew which posts came from who. As the forum software became more confused, it caused the database to become even more unstable, which kept snowballing from there. By the time the forum shutdown, the entire database was rendered useless.
Q: So how come it's running now if the database is gone?
A: We were able to restore the database from a 258 Meg backup that we have. Unfortunately, due to the size of the backup and the resources needed for a backup, we only dump the database once per week. Obviously, the last backup was done on December 5, 2002 at 10:00pm.
Q: So what happens to all the posts made between December 5th and Tuesday night?
A: We are sorry to say that they are gone for good. We have no way of restoring those posts.
Q: Maybe you guys should have done a backup before you started messing with the forums?
A: Good point. But since we were not actually trying to change the forum tables, we didn't feel it was necessary. Hindsight is 20/20 and we all learn from our mistakes.
Q: How long was the site down?
A: The forum software stopped all processes around 9:42pm Tuesday night. The forum, with great help from the mods came back online around 1:00AM Wednesday morning. Just over 3 hours.
Q: Why did it take so long to get it back up?
A: We needed to upload the offline backup of the database to the server, all 258 Megs of it. Then, the server needed to process the entire file and re-populate the database with nearly 80,000 posts. Add to that time to delete off any post from Dec 5th, 10:00pm til present.
Q: Was anything else affected?
A: We do not believe any other area was affected other than posts. PM's, new user signups, calendar events, etc., should not have been affected.
Q: Did a hacker do this to you guys?
A: No. We pretty much did this to ourselves and really don't need any more help messing things up since we have that already covered. :(
Q: Is there any way I can use this forum mess to confuse you into giving me a bunch more post counts than I actually deserve ;) ?
A: No.
We would sincerely like to apologize for any inconvenience this may have caused.
Thank you for your support.