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01-24-2005, 08:12 AM
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#1
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Junior Member
Join Date: Dec 2004
Primary Sled: 99 Ski-Doo MXZ
Where I sled: Michigan
Posts: 26
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Everyone should love this one.
As I'm walking out of my local dealership the other day, after purchasing a new helmet, I looked down at the bottom of my receipt....
NO RETURNS - NO EXCHANGES
Has anyone ever seen that before? Thats GARBAGE from a place like this. 
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01-24-2005, 08:16 AM
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#2
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Senior Member
Join Date: Jul 2001
Location: Saint Joseph, Minnesota
Mileage: not enough
Primary Sled: 2003 REVX 800MOD, 05 GSX 600 Limited
Where I sled: Minnesota and the U.P.
Posts: 1,130
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I have seen "No cash return" from your smaller mom & pop shops. If your able, i would find another "Dealership". Thats BS!
__________________
If you need help always ask the one who is busy, the others have no time!!
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01-24-2005, 08:18 AM
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#3
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Senior Member
Join Date: Nov 2002
Location: Western New York-Holland
Primary Sled: 1990 Yamaha Phazer II
Where I sled: Western New York
Posts: 517
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kinda makes you not want to go there anymore...it must be nice for them to know that if they screw up and give you the wrong part...TOUGH LUCK! I say stick to the small businesses in your hometown, avoid dealerships...
__________________
Hey, don't write yourself off yet
It's only in your head you feel left out or
looked down on.
Just try your best, try everything you can.
And don't you worry what they tell themselves when you're away.
It just takes some time, little girl you're in the middle of the ride.
Everything will be just fine, everything will be alright.
Hey, you know they're all the same.
You know you're doing better on your own, so don't buy in.
Live right now.
Yeah, just be yourself.
It doesn't matter if it's good enough for someone else.
~The Middle, Jimmy Eat World
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01-24-2005, 08:28 AM
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#4
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Senior Member
Join Date: Apr 2002
Location: North Bay, Ontario.
Mileage: 1800 miles
Primary Sled: 2007 Dragon.
Where I sled: Pounding my way up and down powerlines all around North Bay.
Posts: 3,679
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Often that's just their stated policy but they will in fact let you return stuff. Certainly if you're a regular customer and they want to keep your business, and you buy a helmet for the wife, bring it home and it doesn't fit, I'm sure they'd exchange it for you.
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01-24-2005, 08:44 AM
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#5
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Senior Member
Join Date: Aug 2002
Location: Toronto, Ontario
Primary Sled: '02 ZR-900 cce
Where I sled: Ontario
Posts: 3,008
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I'm sure their policy is based at least partially on.........
1-some folks might need a spare helmet for a weekend which they'd try and return on Monday
2-a smaller shop that would replenish their stock promptly and wouldn't wanna be stuck with two of them when you return it 3 weeks later.
3-if you really want the helmet / if fits properly why would you wanna return it anyway?
Sorry, don't see why your so upset.
Rick
__________________
Sled insurance in Ontario is killing me!!
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01-24-2005, 08:44 AM
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#6
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Senior Member
Join Date: Jan 2002
Location: Toronto
Where I sled: Ontario
Posts: 257
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I don't think anybody will exchange a helmet.
How would you like to buy one knowing someone might have sneezed in it.
Just like Fruit of the Looms and Speedo's
Cycle World in Toronto won't and they are big
__________________
2003 Polaris classic 600 touring
1998 Polaris XLT
197? Yamaha ET340
1997 Polaris Sportsman 500
2005 Arctic Cat 500
Chev Silverado
Toyota Tacoma 1994
2007 Ford Ranger
Those with the most toys end up dying
Professional Liberal basher
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01-24-2005, 08:53 AM
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#7
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Junior Member
Join Date: Dec 2004
Primary Sled: 99 Ski-Doo MXZ
Where I sled: Michigan
Posts: 26
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It's not about the helmet, that was just the basis for my visit for the store. I just want to know whats going to happen when I go into the store to get a set of carbides, or plugs, and they give me the wrong ones....
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01-26-2005, 11:05 AM
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#8
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Senior Member
Join Date: Apr 2003
Location: Blairmorganville, Saskatchewan
Where I sled: Around town and Christopher / Emma Lakes
Posts: 978
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You're going to have to ask them! That policy is not good customer service, but they would have to be total idiots not to exchange the wrong part for the correct one. That would be reason alone not to go there.
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01-27-2005, 10:06 PM
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#9
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Senior Member
Join Date: Feb 2003
Location: Northwest Ohio
Mileage: 1500++++
Primary Sled: 2003 firecat f7
Where I sled: Newberry, Grayling, Home, anywhere there is snow
Posts: 10,043
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I would assume that if they gave you the wrong part, they would swap it out for you,,, I have been in retail for a long time and I know that the policies are in place, but they dont dictate how you handle every situation.
We actually had a guy that came in today and wanted to exchange his work boots for another pair,,, he had no receipt, wasnt sure when he bought them, and there was a cut down the side, looked like a razor blade did the cut. To top it off, HE WAS WEARING THEM!!!!! Needless to say, he is still wearing them.
__________________
03 F7
07 F6lxr
03 Z370es
78 Invader 440
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