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Hello everyone,

I know that the last few months have been kind of rough here at SW. We have been plaqued with bugs, server issues, slow forums, pages not coming up, etc, etc, etc.

Our entire intent for utilizing a dedicated server was to limit these issues as much as possible or altogether. This will happen eventually,  but it will take time.

The dedicated server is new to us. It's a learning curve that will take time to iron the issues out. Everyone will need to have some patience while we get back to where we were.

I have received a ton of emails from users that are having some frustration. We plan to address each and every one of these problems, one at a time.

At this time, we recognize the following issues that were reported:

1. The forums are too slow for dial up users.

This is simply because the software we use for the forums is a resource hog, and a server can only process the necessary files so fast. The solution to blazing fast forums is a combination of a PHP language forum software using MySql Database. This is something we plan to install as soon as the forum author releases it. We expect it soon.

2. The forums have become off-topic and bickering is getting out of hand.

We actually have received a ton of email concerning this. This is our fault since we have neglected the forums a tad while we deal with the server issues. We now receive a copy of EVERY SINGLE forum post in our email, that we screen. Our moderators are an excellent bunch of people, and we count of them to weed out the majority of the crap. Occasionally, we can catch a few of them simply because we happened to login to the forums at a different time that the mods did. We also would like to implement a few GLOBAL moderators. These mods would have the ability to moderate in ANY forum, not just limited to "their" forum.

Our criteria for on-topic and relevant posts will increase immediately. Any and all off-topic posts will be deleted. Too many users have contacted us saying that if they wanted the off-topic stuff, they would not have come to a sled site. Here, they want sled talk, period.

3. The current web site design is slow loading and inefficient.

We have had numerous emails on the "new" design, even though we have yet to implement it anywhere else on the site. Users complained that the newer design was terribly slow to load and didn't really look that great to begin with.

We have completely changed the planned design of the new site. The basic layout is complete and will be implemented shorty. This alone will help speed up the forums, as well as the rest of the site.

4. Half here - half there.

This is really bothering us. Half the web site is back on the old server, while half of the site is here, on the new server. Some of the site is on sw-s2.com and some just on sw.com. This has to stop soon. It is very confusing not only to us, but for every user on the site. We plan to move everything soon.

5. No updates.

While we play musical server, we have neglected updating the site. Our new design helps this issue, making it easier to keep updated while automating the basic stuff. This will come soon also.


We appreciate everyone's patience while we have these issues. We honestly realize that users are getting tired of these problems, as we are too. We promise to solve these problems once and for all, soon!

Please, hang in there.....
 

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No problem corey.I think that you guys do a great job.People who volenteer for something and put in countless unpaid hours
are top shelf in my opinion.
As for patience i've got lots since i have a two year old.I think that alot of the members police the others on here as well cause if someone is outa line they find out in a hurry.Keep up the great work boys
 

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We all appreciate EVERYTHING that you do as well as any other unnamed people helping you behind the scenes.  You have ALLOT on your plate and we understand you are doing everything you can to get this site purring like a kitten again.
  You are doing a great job and I think some people take for granted what you do to make this the best snowmobile website out there.
 

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These are the reasons I come here......it is much more professionally run than some other sled sites I have frequented! Great Job, and keep it up, I for one appreciate the effort.
 

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corey,
 i found out long ago no matter how hard you try not everyone will be pleased. as long as you are satisfied with what you are doing then who cares ? keep up the fantastic work.  
 

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Im with the previous posts,  I wish I could get as good service from my long distance phone service.  H...l  you can't ever talk to a person.  Cory If you ride a sled I hope you take time to ride   The site will survive until you get back    Thanks for what you have done.  
 
 

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Corey: Keep up the good work! I've only been on here for a couple of weeks and enjoy the forums a lot. passed on some info and learned some things too. Looking at the pages is a lot friendlier on the eyes than just looking at a message board.

Finally, I got a little panicky when things went down this week. I thought the site had gone kaput without a warning  
 
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