To Yamaha Motor Corp.
Enclosed is an ever growing list of 2002 Viper owners who are extremely dissatisfied with their snowmobiles. This is a petition, direct to Yamaha Motor Corp., to correct all the problems on our sleds in a timely manner. All of the sleds listed on this petition have had various mixes of the following issues occurring on their sleds. If some have not experienced some of these issues, it’s due to the fact they have only ridden limited, (a low number of) miles, or have only ridden on table top smooth/groomed trails.
hood popping out of bellypan
fuel pump freezing
spark plug caps and wires rubbed thru by hood
hood grinding against dashboard, oil cap, air box and other pieces
hoods cracking
bellypan sagging and flexing
excessive gear case noise on both std. and ER models
overheating and in some cases engine burndown
coolant pump seal and gasket leaks
insufficient/poor quality seat foam
wrinkling seat covers
loose handlebar grips
heater control knobs falling off dashboard
PTO spark plugs fouling
tall windshield still inadequate wind protection
throttle lever rubs thumb raw
handlebar pad wrinkling
THE BIGGEST COMPLAINT FOR LAST:***THE WORST RIDE OF ANY SLED BUILT IN 2002.
Definitely the worst riding Yamaha snowmobile that the members of this group have ever owned. Many of the advertising claims, you’ve made about the Viper , have turned out to be totally false.
My name is Jed Diligent. I’ve taken it upon myself to coordinate this effort to try and help out fellow Viper owners. Let me assure you we won’t go away. Let me further assure Yamaha Motor Corp. that these people I’ve talked with are extremely upset and are telling everyone about this very bad experience of owning a Yamaha snowmobile. I’ve talked with dealers who sell your competitors sleds and they are well aware of the Vipers problems. No dealer, of any brand, wants to give anything for a Viper in trade. Some owners are paying the financial penalty and switching to others brands. Others are spending thousands in the aftermarket to try and fix their lemons. Be assured that this whole situation is damaging Yamaha’s market share and will continue to do so every passing day that Yamaha neglects to correct this situation.
Members of the group are talking with the Better Business Bureau. There is talk of a Class action lawsuit. These people are frustrated and fighting mad.
WHAT IS YAMAHA MOTOR CORP. GOING TO DO ABOUT THIS?
THE CLOCK IS TICKING---WE WANT ANSWERS.
If you are having problems with your Viper and would like to be part of this petition call me at 315-452-0417 with your complaints, your name and your VIN number or you may e-mail this info to
[email protected] UNITED WE STAND